Automation is no longer a secondary strategy as banks cannot afford to miss out on the opportunity to transform their back-office processes to be profitable and remain competitive.
Customers have come to expect convenience, high service levels, and digital products. And Banks have come to the realization that just offering a service is no longer good enough. Quality level needs to be high and services must be fast and convenient!
An automated back-office allows you to deliver services fast, Online banking places you exactly where your customers need you and mobile banking is slowly but surely replacing the need for cash on hand.
Are your current processes slow and still dependent on paperwork and outdated manual processes ? Does your back office processes lead to high error rates ? Is your compliance department overwhelmed and overworked ? Could you use some of these resources and re-allocate them to areas that help grow your customer-base instead of costing your bank money ? Is your bank losing to competition due to limited service offerings? If your answer is “yes” to any of these questions then you need to start working on improving efficiencies, turn your back-office into a profit center and offer innovative solutions that your customers demand.
Alchemy Connect is THE solution that can rescue your operation from needless expense and errors.
With bank automation as a focus of intense interest, management teams of Financial Institutions across the Caribbean have chosen for Alchemy Connect to contribute to their strategic transformation, delivering the full benefit of automation. They have realized that they need to automate to increase productivity, save on costs and improve customer experience.
At IBIS Management Associates Inc., we continuously improve the functions of Alchemy Connect to meet today’s demands and help Financial Institutions achieve operational excellence through increased payment efficiencies and compliance. The Alchemy Connect Umbrella of products consists of the main Payment Processing platform to automate the back-office along with critical options such as Internet Banking, Mobile Banking & Money Transfers and Insight: A Management reporting Tool.
Evaluate the efficiency of an Alchemy investment. Our ROI model is will give you a rough estimate on how soon you will be able to recover your investment based on the efficiencies gained through Alchemy.